Policies
What you need to know for booking your appointment
Cancellations
I have a 48 hour cancellation policy, and a 15 minute grace period.
If you are 15 minutes or more late for your appointment, you may be asked to reschedule and have to pay a cancellation fee of 50% of the service booked.
Last minute cancellations under 48 hours notice and no shows will be charged the entirety of your scheduled appointment via the card held on file.
Any appointments canceled the week of a Holiday, will be charged the entirety of your scheduled appointment via the card held on file, regardless of notice.
Any canceled Saturday appointments on the week of, will be charged the entirety of your scheduled appointment via the card held on file, regardless of notice.
All last minute (under 48 hours notice) / same day / no shows will require payment before you will be able to book a future appointment.
Deposits
All first time color/extension clients will be required to leave a deposit to hold the spot.
All deposits are non-refundable, but will transfer once to your next appointment.
No refunds for services or products purchased.
Booking
Upon booking online, you will be required to leave a Credit/Debit card on file to secure the appointment. I can not see or use the card. This is purely to secure the time you selected and in the chance of a last minute cancellation or no show, it will be charged for the service.
If you or anyone you live with/have come in contact with, has/is showing symptoms of ANY illness, please reschedule your appointment.
All new color/extension clients will be required to come in for a free consultation prior to their appointment.
If you don't know what service to book, or have questions, please book a consultation.
Payment
I accept cash, Venmo, credit/debit and electronic payments.
If you chose to use a card as payment it will charge you a 3.5% convenience charge.
Gratuity is appreciated, and accepted in Venmo or Cash only.
Please sign below to agree to the above policies